1. Home
  2. Information for Students

Information for Students

Care Support Services is just one aspect of an overall strategy to support students who may be struggling or in need of additional support. If you are concerned about another student there are many resources available on campus and online. A list of available resources is located on the Student Wellness Services Resource page.

Care Support Services is not intended to be the sole strategy for providing you with access to support services or resources. Care looks for ways to add additional support from the most appropriate resource available.

Who is this for?

Care is meant to provide support to any student, undergraduate or graduate, who might need assistance because of a temporary setback or an ongoing difficulty.

Can I refer myself?

You cannot refer yourself or another student. Currently only faculty and staff can make a Care referral. If you are experiencing struggles on campus, speak to your faculty office, TA, professor, or supports at Student Wellness Services. In an emergency, call the Emergency Report Centre at 613-533-6000 ext. 36111 or call 911. 

Will this go on my academic transcript?

No. Referrals sent to Care are not associated with your academic transcript.

Is this a disciplinary program?

Care is not a disciplinary program. Our goal is to help provide you with relevant resources and support as soon as possible so that you are better able to reach your goals at Queen's.

 

What does it mean if someone reaches out to me?

Faculty and staff are here to support you and your success. If someone has noticed you are having difficulties or are struggling, it is because they care and want to help. Someone may send in a Care Referral to let staff on campus know you may need some assistance. A Care Referral is another tool that can be used to help provide you more effective support on campus. 

Many students have temporary setbacks. Connecting with the most appropriate resource(s) on campus for the situation is often all that is needed to get back on track.

How can I聽help as a peer?

1. Reach out

Reach out when obvious signs of distress are present.

2. Respond by stating that you care

Not sure what to say? Try being honest: 鈥淚 might not say the exact right thing, but I want you to know that I care. I wish I had the right words, but if I don鈥檛, I hope you can bear with me, because I really do want to listen.鈥

3. Refer the student to resources available

Offer to call a resource when they are with you or to walk them to Student Wellness. Ask if there is someone you could contact for them and offer to sit with the individual while they are waiting.

4. Take care of yourself

Take care of yourself and ask for help if needed.

Do you have questions about Care Support Services? 

 We will be glad to answer any questions. 

Contact us