Division of Student AffairsIf you are concerned about a student:
Campus community members are encouraged to use the make referrals to Care when they become aware of, or are concerned about, a student鈥檚 wellbeing or academic progress.
Care referrals are encouraged for concerns such as:
- Decrease in academic performance
- Noticeable changes in mood or behaviour
- Student is withdrawn, isolated or distracted
- Student may harm themselves or is impacting others
Campus community members are always encouraged to reach out directly to the student if they are in need of some assistance. Sometimes a student may just need to be directed to the appropriate resource on or off campus. If you aren鈥檛 sure exactly what to do or need more guidance, refer to the Supporting Students in Distress page.
What happens once you refer a student to Care?
Once a Care referral has been received, the Intake Coordinator will determine who is best to reach out to the student (typically by email). They will discuss the concern with the student and offer to connect them with relevant resources and support. Complex cases will be elevated to the Assessment and Care Team for review.
Early intervention
Even if you aren鈥檛 sure that a student is experiencing difficulties, is currently in distress or that a major issue exists, you are still encouraged to make a Care referral. Early intervention can help address issues before they escalate. Minor Care referrals received about the same student from a variety of sources can indicate a larger issue.
Urgent issues or dangerous behaviour
If you believe the student is at risk of imminent harm to themselves or others, call 911 or the Emergency Response Centre at 613-533-6000 ext. 36111.