Queen’s University is committed to building a campus community that is inclusive for all individuals, and ensuring that its services, supports and spaces are accessible for persons with disabilities.
We are a community that works together to create an environment where everyone has a full and enriching Queen’s experience.
Successful learning, living, and employment outcomes are the result of a shared responsibility and commitment on the part of students, staff, faculty, and senior administrators towards removing and preventing barriers to participation.
The Accessibility Hub has compiled an extensive list of resources and services available on campus for prospective and current students to prevent barriers to participation, successful learning, and living in the Queen's community. If you know of some resources that are not listed, please let us know.
There are many supports and services on campus to assist students with disabilities suited to their needs, that will enhance their ability to participate fully in the life of the university.
| Issue | Department | Contact |
|---|---|---|
| Where do I go for general health concerns? |
Tel: (613) 533-2506 Fax: (613) 533-6740 Location: Ground Floor, Mitchell Hall |
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| Where do I go for counselling? |
Tel: 613-533-6000, ext 78264 Email: counselling.services@queensu.ca Location: Mitchell Hall |
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| I am a student with a disability. Where do I go for information on academic accommodations and/or documentation? |
Tel: (613) 533-6467 Fax: (613) 533-6284 TTY: (613) 533-6566 Email: qsas.intake@queensu.ca Location: Ground Floor, Mitchell Hall |
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| I need to get an assessment for my learning disability or ADHD. Where can I go? |
Tel: (613) 533-6311 Fax: (613) 533-6564 Email: Administrative Secretary Location: Mackintosh-Corry Hall, B100 |
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| Employment |
Tel: (613) 533-2992 Fax: (613) 533-2535 Email: mycareer@queensu.ca Location: Gordon Hall, 3rd floor |
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| Municipal Affairs Commission (AMS) | Facebook: | |
| Accessibility, equity and human rights for persons with disabilities |
Tel: (613) 533-2563 Fax: (613) 533-2031 Email: equity@queensu.ca Location: B513 Mackintosh-Corry Hall |
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Tel: (613) 533-6886 Email: hrights@queensu.ca Location: B506 Mackintosh-Corry Hall |
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Email: equity@asus.queensu.ca Location: ASUS Core, 183 University Ave. |
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ComSoc Equity Issues Committee (Commerce Students) |
Email: equalityissues@comsoc.queensu.ca | |
| Spiritual matters | University Chaplain |
Tel: (613) 533-2186 Email: chaplain@queensu.ca Location: Second floor, Mitchell Hall |
offers a number of services designed to help students with special dietary requirements – whether it’s for a special diet, allergies or to meet religious observances. If you have specific food requirements, look for the Alternative Diet sign in our dining halls and speak with our staff at that station. They also encourage you to meet with one of our Hospitality Services Managers either before you arrive or once you get to campus.
| Issue | Department | Contact |
|---|---|---|
| Does Queen's have a food bank? | AMS/SGPS Food Centre |
Email: foodcentre@ams.queensu.ca Facebook: |
| I have a food allergy or special diet |
Tel: (613) 533-2953 Email: dining@queensu.ca Twitter: Location: Room E022, Victoria Hall - 75 Bader Lane |
Queen's offers several resources for exercise and a healthy lifestyle for persons with disabilities. Both Revved Up program and the Athletic and Recreation Centre (ARC) use accessible exercise equipment in fully accessible facilities. Queen's Be Well helps you assess your current level of health and offer you concrete suggestions on how to maintain or improve your overall well-being.
| Issue | Department | Contact |
|---|---|---|
| Where can I exercise or get information about a healthy lifestyle as a person with a disability? | Health Promotion | |
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Project Coordination Tel: (613) 533-6000 ext. 79283 Email: revvedup@queensu.ca |
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(Accessible Workout Areas and accessible pool) |
Customer Service Tel: (613) 533-2500 Location: 284 Earl Street |
| Issue | Department | Contact |
|---|---|---|
| More information on accessible housing |
Manager, Residence Admissions Tel: (613) 533-2550 Email: reshouse@queensu.ca Location: Victoria Hall, Queen’s University |
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Tel: (613) 533-2501 Fax: (613) 533-2196 Email: community.housing@queensu.ca |
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| Off-Campus Living Advisor |
Tel: (613) 533-6745 Email: ocla@queensu.ca Location: , on the second floor, suite 202 |
| Issue | Department | Contact |
|---|---|---|
| Where do I go for supports and services for mental health issues? | - Mental Health Resources (Undergrad & Grad students) |
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| Student Wellness (Counselling Services) - Urgent Help |
Use this information if you or someone else is in crisis |
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| Mental Health Awareness Committee |
Facebook: |
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| HeadsUp |
Facebook: Twitter: |
Parking permits are available through the Parking Department of Facilities (PPS). For students with a disability, Queen’s parking can also arrange for a designated accessible parking space for permit holders who have an Ontario Accessible Parking Permit issued by the Ministry of Transportation may be issued a parking permit regardless of their zone of residence.
| Issue | Department | Contact |
|---|---|---|
| Parking Pass/Accessible Parking Space | Parking Office (Facilities) |
Admin Assistant Tel: (613) 533-6000 ext. 74598 Office Tel: (613) 533-6979 Email: parking@queensu.ca Location: 2nd Floor, Rideau Building |
| Issue | Department | Contact |
|---|---|---|
| Assistance and support from other Queen's students? |
Tel: (613) 533-6000 ext. 75111 Email: peersupport@ams.queensu.ca Location: Room 26 & 34 John Deutsch University Centre (JDUC) |
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Tel: (613) 533-3169 Email: advisors@sgps.ca Location: Room 203 in the John Deutsch University Centre (JDUC) |
In accordance with the accessible customer service standard, a regulation under the Accessibility for Ontarians with Disabilities Act, 2005, Queen’s University is required to provide notification of temporary disruptions in those facilities or services (in whole or in part) made available for persons with disabilities so that they may obtain, use or benefit from the University’s goods or services. View the Policy on Managing Notifications of Temporary Disruptions.
If you become aware of any disruptions to any physical accessibility services or facilities please contact the following:
| Issue | Department | Contact |
|---|---|---|
| Elevators, Door Openers, Ramps, Lifts, Washrooms | FixIt (Facilities) |
FixIt Tel: (613) 533-6757 (Campus, 77301) Email: fixit@queensu.ca To report issues after 4 pm, individuals may contact the Emergency Report Centre at: Tel: (613) 533-6080 |
| Accessibility Lift access | Fixit (Facilities) |
For access to accessible lifts, please contact Client Services (Fixit), who will provide either an access code or physical key to operate lift. Contact office in advance of first use. Hours of operation are 7 am to 4 pm, Monday through Friday. Tel: (613) 533-6757 (Campus, 77301) Email: fixit@queensu.ca Please consult the Queen's Building Directory for location of lifts. |
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Snow Removal (Queen's parking spot)
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Parking Office (Facilities) |
Tel: (613) 533-6979 Email: parking@queensu.ca Location: 2nd Floor, Rideau Building, 207 Stuart Street |
| Snow Removal from sidewalks, building entrances, walkways etc. | FixIt (Facilities) |
FixIt Tel: (613) 533-6757 (Campus, 77301) Email: fixit@queensu.ca To report issues after 4 pm, individuals may contact the Emergency Report Centre at: Tel: (613) 533-6080
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| Snow removal from an accessible parking space on a city street? |
Tel: (613) 546-0000 Email: contactus@cityofkingston.ca TTY: (613) 546-4889 Location: City Hall, 216 Ontario Street, Kingston, ON K7L 2Z3 |
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| Where to find notices of Service Disruptions online? |
Website: Website: Facilities |
| Issue | Department | Contact |
|---|---|---|
| Student Government assistance for diversity and equity issues | AMS SIC |
Social Issues Commissioner Tel: (613) 533-6000 ext. 74816 Email: sic@ams.queensu.ca Twitter: Location: John Deutsch University Centre |
| Equity issues for graduate and professional students with disabilities within the School of Graduate Studies, Faculty of Law, Faculty of Education, and School of Religion. |
Tel: (613) 533-2924 Fax: (613) 533-6376 Email: Equity Commissioner (equity@sgps.ca) Email: Equity Coordinator (equityco@sgps.ca) Location: Room 021, JDUC |
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| Student groups on campus that support students with disabilities | Accessibility Queen's |
Email: accessibility@ams.queensu.ca Facebook: |
| InvisAbilities |
Website: Facebook: Twitter: |
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| Mental Health, Disability and the Law | Facebook: | |
| Any place other persons with disabilities can share views and creative works like stories, poems, and art work? | Able Magazine (AMS) |
Email: able@ams.queensu.ca Facebook: Twitter: Location: Alma Mater Society, |
- Kingston Transit: All routes are served by which are low-floor with kneeling capability. Although accessible bus stop infrastructure is not currently a requirement in the AODA Transportation Standard, the City of Kingston is working to improve the accessibility of all bus stops, shelters and integrated seating.
- offers specialized, non-emergency medical and community transportation.
- On-demand Accessible Taxis:
- Modern City Taxi - (613) 546-2222
- Amey's Greenwood - (613) 546-1111.