Available Tools and Software

How to Access Tools and Software

In support of Queen鈥檚 Strategic Plan, the university has increased funding for enterprise-wide teaching and learning software. The increase in funding allows IT Services to provide the Queen's community access to tools and software at no cost.

Many of the programs listed below are available for download through the  unless otherwise specified. Tools that do not require a software download can be accessed using the description below.

If you currently have a copy of any of the listed software installed on your computer, please check the  for new license codes.

You can also check out what software is supported by IT Services on the .

Product Platforms Licensed for How to Download
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Fill out the  to obtain a license
  • Once you have obtained a license, visit the  for instructions on how to sign in to your Adobe cloud account and download the product.
  • Visit the Adobe website to determine minimum  and for  about product usage. 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Submit an
  • Follow the instructions in the Getting Started section of the
Web browser, iOS, Android

 Faculty

 Staff

 Students

 Departments

  • Submit an request form
  • Following the instructions in the Getting Started section of the
Windows, macOS, iOS, Android

 Faculty

 Staff

 Students

 Departments

  • Send documents out for other people鈥檚 signatures 
  • Please visit the  if you simply need to fill and sign a pdf with your own signature (this is available at no cost)
Windows

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For software tutorials visit the  page
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Submit an  (login required) in ServiceNow 
  • Once you've been provisioned with your Articulate 360 account, login using your NetID@queensu.ca email address and password at the following URL to access the web applications:  
  • To install the desktop applications, see the article: 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • You will be prompted to sign in with onQ - note that you needn't be an active onQ user, as this simply redirects you to sign in to the Crowdmark service through the Queen's Single Sign-On page
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit 

Mac Antivirus

macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact IT Support Centre
  • For tutorials, visit 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Each Faculty / School is coordinating the processes for implementing remote proctoring technologies and determining which tool will be available for courses that require proctored tests and exams. Instructors should consult with their Associate Dean (Teaching and Learning) about the use of Examity in their courses. 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • FeedbackFruits is automatically integrated with all onQ courses. 
  • For more information on adding a FeedbackFruits activity to your course, follow the instructions on the . 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit 

 *

Download includes 48 toolboxes

Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

 (Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote (features vary), Teams, OneDrive for Business, and Access and Publisher (PC only). Windows, macOS

 Faculty

 Staff

 Students

 Departments

 

Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from
  • For installation issues, contact
  • For tutorials, visit
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Log in to 

 

Antivirus

Windows

 Faculty

 Staff

 Students

 Departments

Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit the
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Log on at 
  • View  
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Each faculty / school coordinates their own processes for implementing remote proctoring technologies and determining which tool will be available for courses that require proctored tests and exams. Instructors should consult with their Associate Dean (Teaching and Learning) about the use of Proctortrack in their courses. 
Windows, Unix (Sun Solaris)

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit 
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit 

Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Download from the 
  • For installation issues, contact the 
  • For tutorials, visit 
Windows 10 Education Windows

 Faculty

 Staff

 Students

 Departments

  • Faculty/staff can download from the
  • Students can download from via the
  • For installation issues, contact the IT Support Centre
  • For tutorials, visit
Windows, macOS

 Faculty

 Staff

 Students

 Departments

  • Visit the  for more information
  • Signing into Zoom at 

For more information about the Enterprise Licensed Software decisions, please Download the full 2016 Software Licensing Report.

*If you wish to purchase an additional MatLab toolbox, please contact (producers of MATLAB) directly.