Available Tools and Software

How to Access Tools and Software

In support of Queen’s Strategic Plan, the university has increased funding for enterprise-wide teaching and learning software. The increase in funding allows IT Services to provide the Queen's community access to tools and software at no cost.

Many of the programs listed below are available for download through the unless otherwise specified. Tools that do not require a software download can be accessed using the description below.

If you currently have a copy of any of the listed software installed on your computer, please check the for new license codes.

You can also check out what software is supported by IT Services on the .

Product	Platforms	Licensed for	How to Download
	Windows, macOS	Faculty Staff Students Departments	Fill out the to obtain a license Once you have obtained a license, visit the for instructions on how to sign in to your Adobe cloud account and download the product. Visit the Adobe website to determine minimum and for about product usage.
	Windows, macOS	Faculty Staff Students Departments	Submit an Follow the instructions in the Getting Started section of the
	Web browser, iOS, Android	Faculty Staff Students Departments	Submit an request form Following the instructions in the Getting Started section of the
(included with Acrobat Pro DC)	Windows, macOS, iOS, Android	Faculty Staff Students Departments	Send documents out for other people’s signatures Please visit the if you simply need to fill and sign a pdf with your own signature (this is available at no cost)
	Windows	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For software tutorials visit the page
	Windows, macOS	Faculty Staff Students Departments	Submit an (login required) in ServiceNow Once you've been provisioned with your Articulate 360 account, login using your NetID@queensu.ca email address and password at the following URL to access the web applications: To install the desktop applications, see the article:
	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
	Windows, macOS	Faculty Staff Students Departments	You will be prompted to sign in with onQ - note that you needn't be an active onQ user, as this simply redirects you to sign in to the Crowdmark service through the Queen's Single Sign-On page
	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
Mac Antivirus	macOS	Faculty Staff Students Departments	Download from the For installation issues, contact IT Support Centre For tutorials, visit
ProctorU	Windows, macOS	Faculty Staff Students Departments	Each Faculty / School is coordinating the processes for implementing remote proctoring technologies and determining which tool will be available for courses that require proctored tests and exams. Instructors should consult with their Associate Dean (Teaching and Learning) about the use of Examity in their courses.
	Windows, macOS	Faculty Staff Students Departments	FeedbackFruits is automatically integrated with all onQ courses. For more information on adding a FeedbackFruits activity to your course, follow the instructions on the .
	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
* Download includes 48 toolboxes	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
	Windows, macOS	Faculty Staff Students Departments	Access via the For installation issues, contact the IT Support Centre
(Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote (features vary), Teams, OneDrive for Business, and Access and Publisher (PC only).	Windows, macOS	Faculty Staff Students Departments	Installation issues: IT Support Centre Tutorials:
	Windows, macOS	Faculty Staff Students Departments	Download from For installation issues, contact For tutorials, visit
	Windows, macOS	Faculty Staff Students Departments	Log in to
Antivirus	Windows	Faculty Staff Students Departments	For installation issues, contact the IT Support Centre View the
	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit the
	Windows, macOS	Faculty Staff Students Departments	Log on at View
	Windows, macOS	Faculty Staff Students Departments	Each faculty / school coordinates their own processes for implementing remote proctoring technologies and determining which tool will be available for courses that require proctored tests and exams. Instructors should consult with their Associate Dean (Teaching and Learning) about the use of Proctortrack in their courses.
	Windows, Unix (Sun Solaris)	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
	Windows, macOS	Faculty Staff Students Departments	Download from the For installation issues, contact the IT Support Centre For tutorials, visit
Windows 10 Education	Windows	Faculty Staff Students Departments	Faculty/staff can download from the Students can download from via the For installation issues, contact the IT Support Centre For tutorials, visit
	Windows, macOS	Faculty Staff Students Departments	Visit the for more information Signing into Zoom at

*If you wish to purchase an additional MatLab toolbox, please contact (producers of MATLAB) directly.

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IT Services