Problem Solving with Design Thinking
1:00 PM 鈥� 2:00 PM
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It has been said that creativity is intelligence having fun. Design thinking is a problem-solving process that best captures this spirit. It is a human-centred and prototyping-based methodology that helps individuals and teams solve customer problems. The result is better products or services for customers and smarter internal processes for organizations.
How exactly does design thinking work? And how can you incorporate design thinking into your business?
On Wednesday, May 8 at 1 p.m. (ET) join Smith Business Insight and Queen鈥檚 Executive Education for this free and informative webinar. Led by Salman Mufti, associate professor at Smith School of Business and an expert on strategic decision-making and digital transformation, you鈥檒l gain a better understanding of design thinking and how it can help individuals, teams and organizations everywhere find solutions and succeed.
You will learn:
- Key concepts of design thinking
- How to better understand your customer鈥檚 or user鈥檚 problems
- How to quickly generate creative yet feasible solutions
- Practical ways to incorporate design thinking into your work
This session will be of special interest to leaders and managers dealing with change, or anyone who realizes that conventional thinking and traditional solutions fall short of meeting the changing needs of today鈥檚 organizations.
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